Returns & Exchanges
At Milanolegacy, we are committed to ensuring your complete satisfaction with every luxury piece you purchase. If your selection does not meet your expectations, we offer a seamless 30-day return policy for items in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.
Ship to Milano
Affix the prepaid shipping label provided in your portal confirmation and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing